Typical responsibilities
- Define service level objectives (SLOs) and error budgets with product teams.
- Build monitoring, logging, tracing and actionable alerts.
- Lead incident response and write blameless post-mortems.
- Automate repetitive operational work.
- Plan capacity, load testing and scaling.
- Improve resilience with redundancy, failover and chaos testing.
- Work with developers to make services reliable by design.






